The Business Times, 5 October 2015

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Total Pages: 32
1 32 The Business Times
  • 33 1 THE BUSINESS TIMES 2015 SOCIETY OF NEWS DESIGN EXCELLENCE AWARD■BEST IN OVERALL REDESIGN■ S$1.00 q:h A SINGAPORE PRESS HOLDINGS PUBLICATION wvvw.businesstimes.com.sg U @BTBreakingnews CO REGN NO ’l*****868E MCI (P) 039/08/2015 Monday, October 5,2015
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  • Article, Illustration
    248 1 Prime Minister Lee Hsien Loong has cautioned against complacency in matters of race and religion noting that such harmony is not a natural state of affairs, and that issues have become more complicated and difficult than before. TOP STORIES 2 Emerging market nations’ new bond issues have shrunk
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  • 26 1 MARKETS Weekly Change STI 2,793.15 -39.49 KL COMP 1,628.80 +13.79 NIKKEI 225 17,725.13 -155.38 HANG SENG 21,506.09 +319.77 SHENZHEN B 1,050.74 +25.21 DOW 16,472.37 +157.70
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  • 804 1  -  Local events are also disrupted, with outdoor attractions hit hardest; business costs forecast to mount if haze stretches to end-October By Nisha Ramchandani nishar@sph.com.sg @Nisha_BT Singapore THE prolonged haze continues to disrupt businesses and events in Singapore as visitorship to attractions declines and events
    PHOTO: REUTERS  -  804 words
  • 1076 1  -  By Kalpana Rashiwala kalpana@sph.com.sg @KalpanaBT Singapore INVESTMENT sales of property big-ticket transactions of at least S$10 million have plunged to S$2.86 billion in the third quarter, less than half the S$6.07 billion in the previous quarter and the lowest
    Source: Savills Research & Consultancy  -  1,076 words
  • Page 1 Advertisements
    • 63 1 8 "*****1 *****4 AUSTRALIA’S NEW GOVERNMENT A boost for businesses in Singapore? VIEWS FROM THE TOP 12 I 11 A 9 10 PATEK PHILIPPE GENEVE r V 9 a i>- 0 7 MAOt SWISS PATEK PHILIPPE GENEVE Begin your own tradition. n m m EMPEROR WATCH AND JEWELLERY THE SHOPPING
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    • 23 1 FUTURE OF MANUFACTURING Towards personalisation, 3D printing and robotics TOP STORIES 4 FOCUS ON KOREA A special BT supplement Korean national day 23-25
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    • 13 1 NEW RESTAURANTS Maggie Joan's and Humpback: cramped but hip spaces DINING OUT 31
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  • TOP STORIES
    • 662 2  -  Singaporeans especially younger ones must remember harmony is precious and not natural; issues are more complicated and difficult now with growing self-radicalisation By Jamie Lee leejamie@sph.com.sg @JamieLeeBT Singapore PRIME Minister Lee Hsien Loong on Sunday cautioned against complacency in matters of race and
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    • 597 2 AFP Atlanta TRADE ministers of 12 Pacific Rim countries failed again to conclude a deal on a huge free-trade area and were to meet one more time Sunday in hopes of reaching agreement. The ministers
      AFP; PHOTO: AFP  -  597 words
    • 752 2  -  By Neil Behrmann btworld@sph.com.sg London EMERGING market (EM) nations’ new bond issues have shrunk because global investors fear the economic slowdown in China, Asia, Latin America, and Central and East Europe, the Middle East and Africa (CEEMEA). The slide of local currencies against
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    • 9 2 Crod Branched Stars R1C-A 28/09/2015 203,57 EUR
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    • 1207 4  -  Companies must rethink old notions of where value comes from, who creates it and who profits from it: Deloitte FUTURE OF MANUFACTURING By Andrea Soh sandrea@sph.com.sg @AndreaSohBT Singapore IN the future world of manufacturing, the big will get bigger while the small
      BT Graphics, Source: Deloitte Centre for the Edge  -  1,207 words
    • 1053 4  -  By Andrea Soh sandrea@sph.com.sg @AndreaSohBT Singapore BIG data has arrived on the shores of Jurong Island, and could generate up to US$150 million a year in energy savings for companies in the petrochemical hub if plans by US multinational company Emerson
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    • 144 4 Singapore SOME things get better with age. Staff of The Business Times raised their glasses to another good year at Singapore’s only financial daily, as they celebrated the paper’s 39th anniversary on Saturday at Ten Square Orchard Central. Staff members also received a set of
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  • Page 2 Advertisements
    • 77 2 Call 1800 289 8822 or e-mail notices@sph.com.sg to place your Change of Address Notices LEASING OPPORTUNITIES NEW Commercial Usage In addition to the existing usage. The Grandstand units are also available for: Independent Office Property showrooms Service Centre (Telco) Family Oriented Karaoke Eye/Ear/Dental Clinic Maid/Travel Agency Largest Lifestyle Destination in
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  • COMPANIES & MARKETS
    • 1014 5  -  Rising incomes will drive demand for space, says Extra Space Asia CEO.BY TOP LINE CEO.BY CLAIRE HUANG huangjy@sph.com.sg @ClaireHuangBT IT may come across as a little ironic that people or businesses are keeping their collections and goods in huge selfstorage facilities, away from
      PHOTO: LAURA NG  -  1,014 words
    • 929 6  -  By Lyn Boxall T The writer is a member of the Professional Development Committee of the Singapore Institute of Directors IN TODAY'S Information Age, where data is transmitted and consumed with the help of technology at breakneck speed, IT security threats are expanding
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    • 1944 6  -  INSIDE MARKETS By Robert Halili T The writer is managing director, Asia insider Ltd Buying among directors rose for the second straight week while the selling surged based on filings on the Exchange from Sept 28 to Oct 2. Buyers outweighed sellers
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    • Article, Illustration
      64 7 STI Catalist WEEKLY Straits Times Index Oct 2,2015 2,793.15 -39.49 (-1.39%) Current streak 1 day Week high 2,801.85 Week low 2,787.94 52-week high 3,525.19 (Apr 17, 2015) 52-week low 2,793.15 (Oct 2, 2015) FTSE ST Catalist index Oct 2,2015 504.45 +0.29 (+0.06%) Current streak 2 days Week high 504.45 Week
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    • 652 7  -  STOCKS By R Sivanithy sivan@sph.com.sg @RSivanithyBT FRIDAY’S trading session on Wall Street when the Dow Jones Industrial Average first plunged 258 points before closing with a net gain of 200 may have displayed all the hallmarks of a short squeeze, but coming as
      652 words
    • 77 7 BY CENTS CLOSE UP 52w high/low DBXT Nifty US$ ***** 388.8 2.2 *****/***** DBXT MSKorea US$ 4918 228.1 3.3 6246/4478 DBXT iBoxxSing SG$ ***** 181.0 1.4 *****/***** DBXT MSAsExJp US$ 3115 56.0 1.3 4064/2973 DBXT MSEurope US$ 5379 54.5 0.7 6300/5225 BY PERCENTAGE CLOSE UP 52w high/low TIH W*****9
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    • 78 7 BY CENTS CLOSE DOWN 52w high/low Lyxor ThaiSET US$ ***** -814.8 -5.0 *****/***** GLD US$ ***** -464.8 -3.0 *****/***** SPDR S&P500 US$ ***** -307.0 -1.1 *****/***** JMH USD 4693 -190.8 -2.8 6788/4502 Jardine C&C 2693 -103.0 -3.7 4269.7/2636 BY PERCENTAGE CLOSE DOWN 52w high/low Centurion W*****7 0.3 -85.0 -1.7
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    • 83 7 VOL CLOSE($) CHANGE Combine Will 6.0 0.500 -0.100 -16.67 HL Global Ent 65.0 0.140 +0.020 +16.67 New Silkroutes 160,492.0 0.002 +0.001 +100.00 Spackman 41,753.9 0.059 +0.013 +28.26 Rex Intl 59,429.3 0.092 +0.009 +10.84 Mercurius 25,452.2 0.013 +0.002 +18.18 MMP Resources 54,307.4 0.016 +0.004 +33.33 Soon Lian 20.0 0.105
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    • 36 7 STI FTSE ST All-Share WEEKLY ftse ST All-Share index Oct 2,2015 677.74 -8.88 (-1.29%) Current streak 1 day Week high 679.44 Week low 676.13 52-week high 845.85 (Apr 17, 2015) 52-week low 677.74 (Oct 2, 2015)
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    • 34 7 STI MSCI EAFE WEEKLY MSCI EAFE Index Oct 2,2015 1,668.87 +8.13 (+0.49%) Current streak 3 days Week high 1,668.87 Week low 1,609.50 52-week high 1,949.49 (May 15, 2015) 52-week low 1,660.74 (Sept 25, 2015)
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    • 186 7 MAIN CATL TOTAL Up Down Unch Up Down Unch Up Down Unch Multi Ind 3 10 1 0 0 0 3 10 1 Manufacturing 45 75 28 15 15 10 60 90 38 Commerce 21 34 13 5 9 4 26 43 17 Tpt/Stor/Comms 11 26 2
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    • 123 7 VOLUME (‘000) VALUE (‘000) MAIN CATL TOTAL MAIN CATL TOTAL Multi Ind 285,084 285,084 459,698 459,698 Manufacturing 658,524 320,313 978,837 435,013 26,338 461,351 Commerce 567,525 230,380 797,905 323,659 10,007 333,666 Tpt/Stor/Comms 749,891 2,627 752,518 1,058,202 205 1,058,407 Finance 124,051 278 124,329 1,331,042 46 1,331,088 Construction 105,849 12,289
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    • 304 7 Stock name Close Change Wk high/low 52w high 52w low PE Div yield Mcap Ascendas Reit 233 +3 239/224 271 213 6.3 5895.9 CapitaLand 281 +2 281/267 379 267 10.3 3.2 *****.4 CapitaMall Trust 191 +0.5 191.5/186.5 228 184.5 5.7 6628.5 CityDev 769 -21 791/759 1095 759 9.2
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    • 33 7 VOLUME Noble 277,209,600 Ezra 266,604,000 IHC 257,796,400 Healthway Med 230,380,000 StratechGroup 215,841,500 Market volume 6,509,512,000 VALUE Singtel 646,618,412 DBS Grp 619,880,238 UOB 294,605,279 OCBC Bank 284,815,705 CapitaLand 250,140,854 Market value 5,304,205,000
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    • 110 7 Most Active Fund Last sale +/-(‘000) Wk high/low 52w high/low Buy/Sell Mcap STI ETF 284 -5 3386 289/280 355/280 284/285 IS MS INDIA US$ US695 +15 734 698/657 1000/648 690/695 86.9 DBXT MSCHINA US$ US1228 +22 562 1228/1153 1750/1151 1230/1235 Nikko AM STI ETF 286 -7 150 294/283
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    • 133 7 COMPANY MEETING PLACE DATE TIME Sunmoon Food Co E Vine II Ballroom (Lvl 2) Metropolitan YMCA S'pore 60 Stevens Road 05-Oct 2.00pm Swee Hong Ltd E Warren Golf Country Club Conference Room 1 2 (Lvl 2) 81 Choa Chu Kang Way 06-Oct 9.30am Perennial Real Est E Capitol
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    • 77 7 Oct 2 VALUE CLOSE BT OB/OS -235.00 -52.00 BT CADI -*****.00 -4.00 BT 10-day MA -*****.00 -24.00 FTSE ST Mid Cap 662.34 -2.32 FTSE ST Small Cap 404.21 -1.44 FTSE ST All Share 677.74 -1.70 FTSE ST China Top 167.36 +0.12 FTSE ST China 203.33 +1.10 FTSE
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    • 548 7 COMMODITIES AFP London GOLD, seen as a haven investment, rallied on Friday last week as weak-er-than-expected US jobs data weighed on the dollar. The precious metal, which had fallen for most of the week, shot higher as the poorly-received employment figures meant that the
      AFP; FILE PHOTO  -  548 words
    • 346 8  -  CURRENCIES By Howie Lee T The writer is an investment analyst at Phillip Futures THE latest China Caixin manufacturing PMI (Purchasing Managers’ Index) showed that industrial activity in the world’s second largest economy declined to a 6 1/2 -year low in September.
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    • FOREX RATES
      • Article, Illustration
        3 8 WEEKLY
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      • 471 8 Oct 2 A$ C$ Rmb Euro HK$ Ind Rs Rupiah Yen Won RM NZ$ Pak Rs Peso S$ Rand Sfr NT$ Baht Pound US$ Australia 0.931 4.471 0.630 5.451 46.150 103.189 0.845 8.305 3.108 1.098 73.484 32.898 1.009 9.783 0.688 23.129 25.737 0.465 0.703 Canada 1.074 4.801
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      • 155 8 Oct 2 Against S$ Against US$ Currencies Bid Offer Bid Offer S$/US$ to one unit of foreign currency: Australian dollar 1.0087 1.0094 0.7032 0.7036 Canadian dollar 1.0834 1.0839 0.7556 0.7552 Euro 1.6012 1.6016 1.1162 1.1164 NZ dollar 0.9187 0.9194 0.6404 0.6409 Sterling pound 2.1720 2.1727 1.5141 1.5145
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      • 3 8 COMPOSITEWEEKLY
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      • Article, Illustration
        2 8 WEEKLY
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      • Article, Illustration
        3 8 WEEKLY
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      • 22 8 Oct 2 S$ Bid Offer 1-month 1.4361 1.4364 2-months 1.4376 1.4380 3-months 1.4389 1.4394 6-months 1.4427 1.4430 Source: OCBC
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    • EQUITY BONDS WARRANTS FUTURES
      • 369 8 Oct 2 OPEN HIGH LOW SETT VOL OP/INT FTSE CHINA A50 INDEX FUTURES Oct15 0 *****8 Nov15 0 239 NIKKEI 225 INDEX FUTURES Dec15 *****.00 *****.00 *****.00 *****.00 ***** *****0 Mar16 *****.00 *****.00 *****.00 *****.00 12 680 MSCI TAIWAN INDEX FUTURES Oct15 307.80 308.90 304.70 305.70 *****
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      • 205 8 Most active Oct 2 Prem Expiry Wk Vol Conv Exer Disc Gear-Mths Company Last Sale +or-('000) Ratio Price ing Left Rowsley Ltd W*****3 2.8 0.2 ***** 1 18 12 DBS MB eCW*****1 6.8 -3.3 ***** 0.1 1860 4 OCBC Bk MB eCW*****1 11.7 -2.3 ***** 0.2
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      • 373 8 In local curr In S$ In US$ dy yr dy yr dy yr Oct 2 Index Change Change Change Change Change Change World Preliminary 1207.6 -0.2 -5.3 0.1 0.3 -0.1 -7.2 EAFE Preliminary 964.4 0.4 -2.3 1.1 1.6 0.8 -6.0 Europe Preliminary 1350.9 0.6 -2.2
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    • BANK RATES
      • 154 8 Oct 2 $S Offer Bid 0vernight 0.10 0.05 1-month 1.0 0.875 2-months 1.0625 0.9375 3-months 1.125 1.0 Overnight mode: 0.30 US$ Offer Bid 7 days 0.22 0.12 1 month 0.23 0.13 2 months 0.28 0.18 3 months 0.40 0.20 6 months 0.60 0.40 9 months 0.80 0.60 12
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      • 69 8 Oct 2 GOVERNMENT BONDS Period Issue Coupon Maturity Close Day's code rate Bid High Low 2-Year N*****0F 1.375 01-Oct-17 100.14 100.14 100.07 5-Year N*****0S 2.000 01-Jul-20 100.48 100.65 100.37 10-Year NX*****Z 2.375 01-Jun-25 99.58 99.80 98.50 15-Year NZ*****F 2.875 01-Sep-30 101.74 101.60 100.20 20-Year NZ*****V 3.375 01-Sep-33 109.06
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    • AGRI METALS ENERGY
      • 192 8 Oct-2 Price Net change change Last Trade Agricultural Oct-2 CBOT Soybeans (US cents/bu) 874.25 -3.00 -0.34% 13/11/2015 CBOT Soybean Oil (US cents/lb) 27.84 0.75 2.77% 14/10/2015 CBOT Wheat (US cents/bu) 513.25 -5.00 -0.96% 14/12/2015 Oct-2 LIFFE Cocoa (£/tonne) 2121.00 -11.00 -0.52% 14/12/2015 LIFFE Coffee (US$/tonne) 1552.00 1552.00 #DIV/0!30/09/2015
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      • 57 8 OCt 2 KLCE Palm Futures (RM/MT) Delivery Opening Sett Av Vol Open Month Range Price Price High Low Done Position Oct 15 2358.0 2319.0 2370.0 2357.0 35 2020 Nov 15 2381.0 2354.0 2401.0 2336.0 2327 ***** Dec 15 2417.0 2387.0 2441.0 2368.0 ***** ***** Jan 16 2440.0 2419.0
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    • 887 9  -  A hard management style often results in pressure to perform and reward for closed eyes REUTERS BREAKINGVIEWS By Edward Hadas London THE scandal at Volkswagen might look like the sort of stupid mistake that could easily have been avoided. Not so. The carmaker’s
      PHOTO: REUTERS  -  887 words
    • 970 9 Payment Ex Rec Pay Ann (cts) date date date date AIMS Prop Secu do 0.122 28-Sep 30-Sep 18-Dec 23-Sep Asiatic Grp ak 0.040 28-Sep 30-Sep 15-Oct 21-Aug ASL Marine Hldgs ak 0.400 04-Nov 06-Nov 17-Nov 28-Aug Avi-Tech Electronics ak 0.300 03-Nov 05-Nov 18-Nov 27-Aug Avi-Tech Electronics bh 0.700
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    • 252 9 Oct 2 BANKS Agricultural Bank Of China 5.50 Agricultural Bank Of China Bangkok Bank Public Co. Ltd ANZ Singapore ...5.50 Bank of Communications 5.50 6.00 Bank of China Limited Bank of Taiwan Bank of Communications Bank of Tokyo-Mitsubishi Bank of East Asia Banque Internationale a Bank of
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    • 1309 9 Consensus No. of Forecast Mean Fri’s recommendation esti-EPS PE target price Company name This wk Last mth mates (times) Accordia Golf Trt 1.00 1.00 1 0.06 10.22 0.93 0.63 AIMS AMP Cap Industrial Reit 1.00 1.00 2 0.12 11.45 1.68 1.34 ARA Asset Mgt 1.25 1.25 2 0.09
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    • 2009 10 Week Ended: Oct 2 52-Wk Last Vol Week Div GrYld Net MCap High Low Company Sale +/-(’000) High Low C’vr P/E $mil 82 42 8Telecom vol Week Div 62 25 AEM Net MCap High 153 131.5 AIMSAMP Cap Reit Company Sale 183 129.5 ARA Asset Mgmt 133 -6
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    • 371 10 52-Wk Last Vol Week Div GrYld Net MCap High Low Company Sale +/-(’000) High Low C’vr P/E Company Last Sale vol 1 0.3 t Advanced Systems 0.4 -0.1 3040 0.5 0.4 10.5 High week Low Div C'vr GrYld Net P/E MCap 35 10 t 3Cnergy 10 29.5 18
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    • 189 10 52-Wk Last Vol Week Div GrYld Net MCap High Low Counter Sale +/-(’000) High Low C’vr P/E Counter 163 112 CIMB APAC Div S$D 114.4cd +0.2 1 114.4 112.1 107.7 78.5 CIMB APAC Div US$ US78.5cd -1.9 25 78.5 78.5 8.2 1440 991 CIMBASEAN40 S$D 1077 -13 0
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  • Page 5 Advertisements
    • 82 5 Uni carriers RELIABILITY EFFICIENCY VERSATUTY 70 m r GLOBAL UPLIFTING STANDARDS, NOW CARRIED IN SINGAPORE! Nissan Forklift has now been re-branded under the UniCarriers global reputation, with the same quality that you have always expected. Choose UniCarriers to take your business to greater heights! Models shown are for illustrative purposes
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  • Page 6 Advertisements
    • 153 6 Wine, Dine O ne Hosn tn t\/ 1 -7' 7 v a V '4 t, ■< rye* Crustacean Pleasures Satiate your crustacean cravings with a galore of oceanic treasures featuring Pacific “Live” Yabby, Indonesian Mud Crab, Chilean Scallop with Roe and Boston Lobsti in addition to J enang Famous Live
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  • Page 8 Advertisements
    • 164 8 Trade NDFs Online with Phillip Futures An Asian Financial Flouse with a Global Reach WJ 6538 0500 futures@phillip.com.sg www.phillipfutures.com.sg 250 North Bridge Road #07-01 Raffles City Tower iHSPhiMipCapital Singapore *****1 Your Partner In Finance This advertisement is for general information only and does not constitute a recommendation, offer or solicitation
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  • Page 10 Advertisements
    • 71 10 ON THIS OPPORTUNITY Reach out to investors and affluent readers in this Investor Information Page. Advertise at less than $5,800 per full colour ad (a special package for 4 leading newspaper titles The Straits Times, The Business Times, Lianhe Zaobao and The New Paper Sunday). Contact our Sales Team now!
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  • REAL ESTATE
    • 677 11 Over last two years, chief executive of Citadel has spent nearly US$300m and set new price records in three cities NYT New York THE billionaire hedge fund manager Kenneth Griffin is known as an aggressive trader who waits for prices to fall
      NYT; PHOTO: NYT  -  677 words
    • 300 11 Demand for space suitable for technology workers increases as the number of companies grows BLOOMBERG Berlin THE gap is narrowing between the rent paid by technology-related companies and financial-services businesses in cities including San Francisco and Hong Kong as the
      BLOOMBERG  -  300 words
    • 212 11 BLOOMBERG Washington RICH Ford, a managing director in Jefferies Group’s real estate investment banking group, left the firm to join Roofstock, an online trading platform for rental-home investors. Mr Ford, 47, is now chief development officer of Roofstock, according to CEO Gary
      BLOOMBERG  -  212 words
    • 284 11 BLOOMBERG Paris BOUYGUES SA, France’s second-larg-est builder, is preparing for a tough fight as the company seeks to emulate the success of New York-based WeWork by renting and subletting office space in France. Under the Nextdoor brand, Bouygues opened its first office
      BLOOMBERG  -  284 words
  • Page 11 Advertisements
    • 355 11 >•> m* -v#>* Cold Storage The fresh food people 1 ne fresn food people INTERNATIONAL Vf FAIR SUNTECCITY SUNTEC CITY, LEVEL 1 EAST ATRIUM .5-11 OCTOBER 2015-10AM -10PM I A WORLD OF WINES FOR YOU TO DISCOVER AND EXPERIENCE PS* CHRISTOPHE BlCHOT Craig Stansborough Purple Hands EMILIO BlXIO mon deuo
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  • VIEWS FROM THE TOP
    • 2076 12 THIS WEEK’S TOPIC What policy changes do you expect from Australia’s new Turnbull government? Would there be any impact for businesses in Singapore? Yeoh Oon Jin Executive chairman PwC Singapore THE Turnbull government’s pledge of a more “Cabinet Consultative” approach will need more time to show results.
      PHOTO: AFP  -  2,076 words

  • Page 13 Advertisements
    • 4354 13 k1 Ventures Limited (Company Registration No.: *****0535W) (Incorporated in the Republic of Singapore) Notice of Annual General Meeting NOTICE IS HEREBY GIVEN THAT the Annual General Meeting of k1 Ventures Limited (the “Company”) will be held at Hilton Singapore, Grand Ballroom, Level 3, 581 Orchard Road, Singapore *****3 on Thursday,
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  • CUSTOMER SATISFACTION INDEX
    • 1045 14  -  In the competitive airline business, the job of satisfying customers starts long before they board the plane. BY FRANCIS KAN BY FRANCIS KAN INCREASING competition, coupled with the spread of mobile devices and the rise of social media, has made the job of satisfying customers a
      PHOTO: BLOOMBERG; Source: Institute of Service Excellence  -  1,045 words
    • 155 14 THE Customer Satisfaction Index of Singapore (CSISG) is an annual benchmark of customer satisfaction, covering nine key economic sectors in Singapore. Produced by the Institute of Service Excellence at the Singapore Management University (ISES), CSISG measures customers’ cumulative satisfaction with companies. The index is released
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    • 525 14  -  By Francis Kan AFTER a series of high-profile breakdowns on Singapore’s train network earlier this year, commuters were understandably upset with public transport operators here. Yet, in the quarter before the massive July 7 disruption of the North-South and East-West lines that left some
      FILE PHOTO  -  525 words
    • 503 15  -  Players keep in mind needs of different customer segments to improve service levels. BY FRANCIS KAN By Francis Kan THE largest proportion of customers who use courier services are also the least satisfied with their logistics providers, according to findings from the latest Customer Satisfaction
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    • 859 15  -  By Sue-Ann Chia UNIVERSITY students gave their schools top marks with local tertiary institutions passing the latest customer satisfaction survey with flying colours. Public universities scored 75.6 on the Customer Satisfaction index of Singapore (CSIG) for the three months ended June 30,
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    • 740 15  -  By Sue-Ann Chia PRIVATE education institutes saw their customer satisfaction levels dip to their lowest levels in nine years. The sector scored just 64.1 points on the Singapore Management University’s Institute of Service Excellence’s Customer Satisfaction Index of Singapore (CSISG) survey, which measured
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  • Page 15 Advertisements
    • 117 15 ISES CORPORATE MEMBERSHIP AN AFFILIATION TO SERVICE EXCELLENCE The ISES Corporate Membership Programme brings together a selected network of Singapore's leading companies measured in the CSISG National Study. Membership entitles your organisation the benefits of collaboration on the CSISG national study and survey design together with the Institute of Service
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  • BT-CITIBANK YOUNG INVESTORS’ FORUM
    • 1625 16  -  As more Singaporean startups emerge, they attract investors hungry for returns in the current low interest rate environment. Venture capital funds are important in the startup ecosystem as they invest in risky ideas. BY JACK ZHAN NANHONG BY JACK ZHAN NANHONG The writer is from
      PHOTOS: FREE IMAGES, FILE  -  1,625 words
    • 732 16  -  By Suzanne Woolley SEPTEMBER is the worst month for markets, historically, though compared to this August’s turmoil, an average 1.1 per cent drop in the Standard Poor’s 500 Index seems tame. That’s the average performance for September going back to 1927, according to data compiled
      PHOTO: AFP  -  732 words
  • Page 16 Advertisements
    • 105 16 GET STARTED NOW Be a young investor Do you aspire to be a successful young investor? Are you keen on taking the first step towards achieving that? The BT-Citibank Young Investors’ Forum is no typical page extracted from a financial textbook. This forum will present step-by-step guides on how to
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  • BANKING & FINANCE
  • Page 17 Advertisements
    • 2597 17 UG HEALTHCARE CORPORATION UG HEALTHCARE CORPORATION LIMITED (Incorporated in the Republic of Singapore) Company Registration No. *****4579Z NOTICE OF ANNUAL GENERAL MEETING NOTICE IS HEREBY GIVEN that the Annual General Meeting of UG Healthcare Corporation Limited (the “Company") will be held at YMCA Singapore, One Orchard Road, Singapore *****4 on
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  • TECHNOLOGY
    • 858 19  -  Centrolene clients use its C-Suite to transform themselves from local to global players By Amit Roy Choudhury amit@sph.com.sg @AmitRoyCBT Singapore THE freight forwarding business is a very important part of the logistics and supply chain industry. With Singapore’s position as an entrepot, freight
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    • 905 19  -  YOU SAY BY JAN-JAAP JAGER TThe author is vice-president of Acronis, a Singapore-based data protection firm Concerned about security of your data? Store your files in the cloud. Despite news headlines brimming with stories about leaked nude celebrity pictures and hacked computers, the
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  • Page 19 Advertisements

  • Page 20 Advertisements
    • 720 20 KOREA NATIONAL DAY ADVERTISING FEATURE For e-version, go to www.sphcountryspecial.sg S^cilUNTRYSPECIAL Ko rea, Beyond Meetings, Beyond Your Imagination All eyes are on South Korea as it continues its relentless push as a leading MICE (Meetings, Incentives, Conventions and Exhibitions) destination. The country's persevering spirit and pursuit of creativity and innovation
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  • KOREAN NATIONAL DAY | |
    • 647 23  -  The Korea Tourism Organization has been making an extra effort to boost the Korean MICE market. STORIES BY VINCENT WEE market.STORIES BY VINCENT WEE THIS year has seen some difficult times for the tourism industry in Korea and the Korea Tourism Organization (KTO) has been making
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    • 560 23 TO celebrate Korea’s 70th anniversary of liberation and 40 years of diplomatic ties with Singapore, the eighth edition of the Korea Festival, which runs from Sept 30 to Dec 6 this year, will feature a variety of events ranging from traditional clothing (hanbok) fashion show,
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    • 960 24  -  Korea’s lifestyle hotels are offering smart luxury or upscale select service to cater to the growing group of younger jet setters. STORIES BY VINCENT WEE setters.STORIES BY VINCENT WEE KOREA’S tourism industry is always adapting and in tune with the changing profiles of
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    • 476 24 THE capital city and major MICE destination of Seoul is also keeping up with the competition and adding to its stock of excellent convention and accommodation facilities. Set to open in October, the Four Seasons Hotel Seoul will bring the
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    • 618 24 THE Meetings, Incentives, Conferences and Exhibitions (MICE) industry is becoming increasingly competitive and to cater to the more demanding needs of MICE clients, Korea has been making continual efforts to come up with interesting new activities as well as develop its infrastructure to cater
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    • 679 25  -  Gyeongju, with a UNESCO World Heritage site and theme park that showcases the history and culture of the Silla Dynasty, has the potential to be a unique MICE destination. STORIES BY VINCENT WEE destination.STORIES BY VINCENT WEE IN further efforts to diversify Korea’s
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    • 1021 25 GANGWON province is yet another exciting new destination being promoted for the MICE market. For now, Gangwon province is better known as the host province of the Winter Olympics 2018 which will be held in Pyeongchang. However, it also has well-established corporate training venue facilities
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  • Page 23 Advertisements
    • 518 23 KOREA NATIONAL D OBJECTIVE ACHIEVED! Incentive Trip For High Achievers, Seoul Busan, 27 January 2 February 2015 r\ r' r\ 1* "From accessibility to agency support to creative itineraries, Seoul ticked all the right boxes as a venue for the event. The biggest challenge we faced was the short lead-time
      518 words
    • 16 23 T For more information, please go to: Korea Festival 2015: http://www.koreafestivalsg.com/ Korean Film Festival 2015: http://www.koreanfilmfestivalsg.com/
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  • CONSUMER
    • 826 26 There is disagreement in what constitutes a cappuccino NYT New York WHAT if the cappuccino you had this morning was not, in fact, a cappuccino? Scary. More worrisome still: What if your flat white was? There was a time when cappuccino was easy to
      NYT; PHOTO: NYT  -  826 words
    • 645 26 WP Washington BREWERS of Japanese sake, or nihonshu, have recently been expanding their product ranges to attract a wider customer base. Types of sake being produced include sparkling versions and ones that complement Western food. Most of these new kinds of sake are being marketed
      WP  -  645 words
    • 819 26  -  By Alex Williams NYT New York IMAGINE a wristwatch that costs US$815,000. Imagine a wristwatch that costs US$815,000 and contains no diamonds or precious jewels. Imagine a wristwatch that costs US$815,000, contains no diamonds, but in some alternate universe of watch geekery may even
      NYT; PHOTO: NYT  -  819 words
  • Page 26 Advertisements
    • 72 26 Sr A fiTTK Wfpn w 'zf i r m Jj yCgffl ±]bb Time For A Celebration m From Another Wor d m EN 7j u w Google play V AppStore 0 0 0 0 ZbBz offers an effective bilingual marketing platform that targets the affluent audience. For advertisement bookings or
      72 words

  • GOVERNMENT & ECONOMY
    • 622 27 Consensus emerging among economists that real growth is lower than the 7% forecast by government AFP Beijing AS once-stellar growth rates start to dip, watchers of China’s mammoth economy worry that it could be worse than it looks because the
      AFP  -  622 words
    • 380 27 NY Fed president Dudley blames regulatory structure and difficulties of predicting the next crisis REUTERS Boston THE United States is a long way from putting in place rules that will protect the financial system and the economy from broad risks, due in part
      REUTERS  -  380 words
    • 439 27 BLOOMBERG Oslo AS the currency of one of the world’s richest nations becomes increasingly difficult to trade, the government is starting to worry about the economic fallout. Prime Minister Erna Solberg says the rapid weakening of Norway’s kroner will only
      BLOOMBERG; PHOTO: BLOOMBERG  -  439 words
    • 870 28  -  September jobs report turns out to be just bad enough to keep Fed rate-hike plans on hold WALL STREET INSIGHT By Rob Curran btworld@sph.com.sg US stocks rose last week as traders celebrated a bleak jobs report, betting it would put the Federal Reserve’s rate-hike
      870 words
    • 831 28 REUTERS Sydney AUSTRALIAN businesses are turning their backs on bitcoin, as signs grow that the cryptocurrency’s mainstream appeal is fading. Concerns about bitcoin’s potential crime links mean many businesses have stopped accepting it, a trend accelerated by Australian banks’ move last month
      REUTERS; PHOTO: REUTERS  -  831 words
    • 664 28 REUTERS Manchester PRIME Minister David Cameron said his renegotiation of Britain’s ties with the European Union was “bloody hard work” and refused to rule out campaigning for a British exit in a referendum if other EU leaders failed to grant him the concessions he
      REUTERS  -  664 words
    • 267 28 REUTERS Berlin THE European Union (EU) should loosen its deficit rules due to extra spending caused by a record influx of refugees, the head of the European Parliament and Luxembourg’s finance minister both said in newspaper interviews on Sunday. Calls
      REUTERS  -  267 words
    • 382 28 BLOOMBERG Helsinki THE “sick man of Europe” the epithet Finland’s finance minister uses to describe his country may be about to encounter a new hurdle. While the government’s reform agenda has won praise from rating companies and economists, its slowness in moving
      BLOOMBERG  -  382 words
  • Page 27 Advertisements
    • 2694 27 NOTICES TOLL FREE 1800-289-8822 I Email notices@sph.com.sg I www.sphclass.com.sg/notices LASSETERS INTERNATIONAL HOLDINGS LIMITED Company Registration No: *****2223M (Incorporated in the Republic of Singapore) NOTICE OF ANNUAL GENERAL MEETING NOTICE IS HEREBY GIVEN THAT the Twelfth Annual General Meeting of Lasseters International Holdings Limited will be held at Orchid Ballroom, Basement
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  • TRANSPORT
    • 841 29 They are proposing that they be allowed a 70% increase in the nitrogen oxides their cars emit as part of new European pollution tests, unreleased documents show NYT London DESPITE the cloud cast by the Volkswagen scandal, automakers are proposing that they be
      NYT  -  841 words
    • 567 29 WP Washington IT WAS, as usual, a spectacular display of fire and force, a rocket blast lighting up the still dark sky shortly before dawn. The launch from Cape Canaveral, Florida on Friday was historic, too the 100th for the United Launch Alliance (ULA), a
      WP  -  567 words
    • 719 29 BLOOMBERG Sydney CARS are meant to be a volume business: The more you sell, the better your profit margin. So how come the world’s most richly valued carmaker took four years to shift the number of cars that General Motors sells
      BLOOMBERG; PHOTO: REUTERS  -  719 words
    • 828 29 AFP Lille, France MORE than 100 migrants stormed the Channel Tunnel early Saturday, penetrating a third of the way through in an incident which halted traffic overnight. The incident came as the daily flow of thousands of migrants and refugees flocking to Europe’s shores
      AFP; PHOTO: REUTERS  -  828 words
    • 1915 30 MONTREAL 10 120 29/7 30/7 4/8 MONTREAL 10 120 29/7 30/7 4/8 EASTERN CAR LINER, LTD SPECIALIZE IN RORO HEAVY LIFT INTRA-ASIA SERVICE VOY Ramp(KT) Lifting(KT) SIN PG PKL KUC SUR JKT SEA CORAL 73 60 8/10 10/10 14/10 MALAYSIA STAR 50 50 8/10 10/10 14/10 MOUNT AKABOSHI
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  • Page 30 Advertisements
    • 175 30 Equipment Processing Centre (EPC) within Jurong Port (FTZ) Providing a one-stop solution for all your logistics needs C a l l 8 1 2 1 0 9 6 6 o r e m a i l 2 WA S S I N E P C O p e r a
      175 words

  • DINING OUT
    • 1040 31  -  There’s little elbow room at both Maggie Joan’s and Humpback Seafood but the hipster vibe whets the appetite. BY JAIME EE BY BY JAIME EE NEW RESTAURANTS Maggie Joan’s Dining Bar 110 Amoy Street #01-01 (entrance from Gemmill Lane) Tel: 6221-5564 Open for lunch
      PHOTOS: JOHN HENG; PHOTOS: JAIME EE  -  1,040 words
  • Page 31 Advertisements
    • 102 31 PERSONALISATION News, your way, with bookmarks and a customisable menu FRESH NEW LOOK Visual and intuitive design BETTER BROWSING Seamlessly navigate with gestures DEPTH BREADTH More content for both free users and subscribers E-PAPER Read stories as they appear in print, or optimised for your device Download the new Business
      102 words

  • LIFE & CULTURE
    • 761 32 What’s novel about Friends to these viewers is the absence of any quality of corrosive ambition NYT New York TWENTY-ONE years ago last month, Friends made its debut on NBC, to almost instant acclaim and popularity, beginning a 10-year run that ushered
      NYT; SPH FILE PHOTO  -  761 words
    • 737 32 WP New York FOR the first time in its 48-year history, Ralph Lauren’s fashion empire has new leadership. Stefan Larsson inherits a label with rich heritage and global name recognition. But it’s also one that’s grown a bit stodgy and stale. Ralph Lauren’s had a
      WP; PHOTO: REUTERS  -  737 words
    • 1003 32 NYT Milan THERE’s a new stop on this city’s style circuit. Flanked by Versace and Omega boutiques, the new Prada-owned, Roberto Baci-occhi-designed Pasticceria Marchesi cafe opened several weeks ago, just in time for fashion week, in the heart of the city’s glossiest shopping street at
      NYT; PHOTOS: NYT  -  1,003 words
  • Page 32 Miscellaneous
    • 390 32 CRYPTIC CROSSWORD Across 1 Tear off to be entertained by thin relation (5-4) 9 Clothes are left, found behind a piano more than once (7) 10 Attribute of a writer (7) 11 Time to argue for disloyalty (7) 12 Virtue of a disciplined pet (9) 14 Strange folk dances led
      390 words