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Follow your own nature to achieve clarity, power, and success The Mushin Way teaches tools and techniques to help you reach peak performance and transform your business and personal life. Regardless of what we want to achieve in business or in life, transformation can be difficult and we tend to be our own worst enemies. We hold ourselves back without even realizing what we are capable of. In this book, you'll learn how to break through the cycle of stress and setbacks to act with clarity, purpose, and direction—achieving peak performance and transformation along the way. You'll look deep inside to discover the natural leadership abilities lying dormant within you; you'll wake them up, make them stronger, and learn to draw on the strengths of those around you instead of muscling through with brute force. You'll discover how making the right choice is an empowering act, and develop the strength and confidence to stop hesitating at every crossroad. With pragmatic advice and wisdom drawn from the guiding principles of the Japanese martial art of Aikido, you'll find your inner warrior and learn that even the most challenging battles can be won—or may not even need to be fought. When you set your sights high, peak performance can feel like a constant uphill battle fraught with failures and disappointments. What if success was more like a transformational river current that carries you along to your goal? This book shows you how to come down off the hill into the refreshing waters of mindfulness to begin your journey to the top. Develop laser-like focus, even in high-stress environments Identify and develop your own innate leadership qualities Turn setbacks into opportunities and defeat into victory Achieve much more than ever before, with far less effort Eastern philosophy teaches us to work in harmony with our own nature instead of fighting ourselves every step of the way. The Mushin Way shows you just where your inner strengths lie, and how to leverage them for success.
In The Charisma Myth, Olivia Fox Cabane offered a groundbreaking approach to becoming more charismatic. Now she teams up with Judah Pollack to reveal how anyone can train their brain to have more eureka insights. The creative mode in your brain is like a butterfly. It's beautiful and erratic, hard to catch and highly valued as a result. If you want to capture it, you need a net. Enter the executive mode, the task-oriented network in your brain that help you tie your shoes, run a meeting, or pitch a client. To succeed, you need both modes to work together—your inner butterfly to be active and free, but your inner net to be ready to spring at the right time and create that "aha!" moment. But is there any way to trigger these insights, beyond dumb luck? Thanks to recent neuroscience discoveries, we can now explain these breakthrough moments—and also induce them through a series of specific practices. It turns out there's a hidden pattern to all these seemingly random breakthrough ideas. From Achimedes' iconic moment in the bathtub to designer Adam Cheyer's idea for Siri, accidental breakthroughs throughout history share a common origin story. In this book, you will learn to master the skills that will transform your brain into a consistent generator of insights. Drawing on their extensive coaching and training practice with top Silicon Valley firms, Cabane and Pollack provide a step-by-step process for accessing the part of the brain that produces breakthroughs and systematically removing internal blocks. Their tactics range from simple to zany, such as: · Imagine an alternate universe where gravity doesn't exist, and the social and legal rules that govern it. · Map Disney's Pocahontas story onto James Cameron's Avatar. · Rid yourself of imposter syndrome through mental exercises. · Literally change your perspective by climbing a tree. · Stimulate your butterfly mode by watching a foreign film without subtitles. By trying the exercises in this book, readers will emerge with a powerful new capacity for breakthrough thinking. From the Hardcover edition.
This book is an ideal resource on the subject of systems practice for busy managers whose time is scarce. It provides a rapid introduction to straightforward, yet powerful ideas that enable users to address real world problems. Systems theory and practice is predominantly a framework for thinking about the World, in which holistic views are maintained. In this respect it contrasts with some familiar techniques of management science, in which problem situations are broken down into their constituent parts with resultant loss of coherence.
How do you make your way in a world that is changing at an unprecedented rate? Why do we have less and less time? Why are some people unfaithful? How can our government act against threats before they happen? This book is about change - from the small and seemingly insignificant transitions in our day-to-day lives, to the big and almost incomprehensible shifts in human history. Drawing on expert advice and often complex theories, the authors of the bestselling The Decision Book present fifty simple and effective models to help us make sense of change in our world. Change is happening all around us, in every sphere from the personal and political to economics and the environment. In The Change Book you'll find models explaining the financial crisis, why biotechnology is the industry of the future and why cities are the new nations. Whether you're buying a new car, deciding who to vote for, or making an investment, this little black book will offer surprisingly simple explanations of our complicated world - and radically challenge some of your preconceived ideas.
Are you looking for a great idea or some inspiration to start a new venture or to help you grow your existing business? This book contains 100 great business ideas, extracted from the world's best companies.Ideas provide the fuel for individuals and companies to create value and success. Indeed the power of ideas can even exceed the power of money. One simple idea can be the catalyst to move markets, inspire colleagues and employees, and capture the hearts and imaginations of customers. This book can be that very catalyst. Each idea is succinctly described and is followed by advice on how such an idea can be applied to the reader's own business situation. A simple but potentially powerful book for anyone seeking new inspiration and that killer application.
How to Deliver Excellent Customer Service is a pre-designed "HOW TO" workbook approach for small and home-based businesses who wish to develop, implement, analyse and follow-up customer service projects. Step-by-step "HOW TO:" ideas and sample formats are included to save you time and eliminate the guesswork when you have an idea for a project but don't know where to start. The suggestions can be used for most business sizes and types and can implemented over time as the business establishes itself. Section One - Inventory Taking - Introduces you to customer service from the client's perspective, enabling you to assess your personal and business's strengths and weaknesses as well as your competition's. Section Two - Getting Customer Input - Outlines in detail, step-by-step "HOW TO:" Quality Assurance projects. Example surveys, tracking formats, follow-up suggestions, information gathering guidelines and correspondence outlines are included. Section Three - Customer Complaints - Create An Opportunity! - step-by- step complaint handling and how to keep logs for effective complaint measurement.
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing Eliminate duplication and bureaucracy Control costs Establish internal controls to reduce human error Test and rework the process before introducing it Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
Management during good economic times is important but management during bad economic times is pivotal. Management During an Economic Crisis provides sound advice to help management during those pivotal times." Celeste Oprean Dean of Business and Service Careers Blue Ridge Community College, Flat Rock, NC "Papes nuts and bolts approach to business management is a must read whether your business is in crisis or not. Communication and accountability are critical in every type of business." Bob Williford, President Henderson County Chamber of Commerce Hendersonville, NC 28739 "Bob Papes' new book Management During an Economic Crisis carries a tag line on the cover that is particularly relevant in today's economy: Best Practices for Small Business Survival in a Recession . And the key word is Practices because it sets Bob's work apart from others. His 50-page Appendix makes up about 30% of his book and offers dozens of examples of how to implement the best practices he recommends. I've seen Bob in action, and I have been struck by how quickly he gets to the bottom of business problems." William G. Layton Former Corporate Senior Executive and Semi-retired Consulting Firm President Serving Small Business
"There is nothing more magical than watching a team come together, to manage adversity as a group, selflessly give to others, to find common purpose. Inspiring that to happen year-in and year-out is what keeps us in leadership. Don Yaeger has studied the best of the best. Now it is our turn to study this book."—Mike Krzyzewski, five-time NCAA Tournament Champion, two-time Olympic Gold Medal Winning Basketball coach, Duke University Men's Basketball What makes a team great? Not just good. Not just functional. But great? Over the last six years, long-time Sports Illustrated associate editor Don Yaeger has been invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. Delivering an average of 80 keynote speeches per year, Don was approached by his most consistent client, Microsoft, to develop a talk on what allowed some teams to play at a championship level year after year. From Microsoft and Starbucks to the New England Patriots and San Antonio Spurs, what do some organizations do seemingly better than most all of their opponents? Don took the challenge. He began building into his travel schedule opportunities to interview our generation's greatest team builders from the sports and business worlds. During this process, he has conducted more than 100 interviews with some of the most successful teams and organizations in the country. From those interviews, Don has identified 16 habits that drive these high-performing teams. Building on the stories, examples, and first-hand accounts, each chapter in Great Teams comes with applicable examples on how to apply these characteristics in any organization. Great Teams is the ultimate intersection of the sports and business worlds and a powerful companion for thought leaders, teams, managers, and organizations that seek to perform similarly. The insight shared in this book is sure to enhance any team in its pursuit of excellence. Great Teams Understand the "Why" Great Teams Allow Culture to Shape Who They Recruit Great Teams Run Successful Huddles Great Teams Manage Dysfunction, Friction, and Strong Personalities Great Teams See Value Others Miss Great Teams Know How to Win in Critical Situations Great Teams Embrace Change Great Teams Build a Mentoring Culture Great Teams Have a Rallying Cry "IT TAKES A SPECIAL FORMULA TO CONSTRUCT CHAMPIONSHIP QUALITY TEAMS AND IN THIS BOOK BY DON YAEGER YOU WILL BE ABLE TO SEE HOW GREAT TEAMS ARE FORMULATED. DON YAEGER IS AWESOME, BABY, WITH A CAPITAL 'A'!" –Dick Vitale, Hall of Fame broadcaster, ESPN Everyone wants to work on or play on a Great Team. The differentiator I've noticed is that the best teams pay close attention to and protect their culture and their people. Don Yaeger shows in this book that the same lessons are true on the sporting fields. There's much to be learned within these pages and I know you'll enjoy. –Gary Kelly, CEO and Chairman of Southwest Airlines "There are so many parallels between building a great sports team and building a corporate one, not the least of which that great culture makes amazing things possible. Great Teams by Don Yaeger provides a roadmap for all of us...in either of those worlds."—GJ Hart, CEO, California Pizza Kitchen
Through the ongoing example of a fictional company, Change: Bring it on! provides a very simple framework that demonstrates how to establish a winning team, how leaders should work together to achieve success, how to plan and manage change and how to deal with the inevitable obstacles along the way.
In a world of contracting markets and diminished consumer demand, The Cambridge Group founder Rick Kash and Nielsen Company CEO David Calhoun show companies how to find new customers and bigger profits. How Companies Win makes The Cambridge Group's proprietary demand model—a strategy which multi-million dollar corporations pay premium rates to access—available to the general public for the first time. Taking the reigns from Larry Bossidy's Execution, W. Chan Kim and Renée Mauborgne's Blue Ocean Strategy, and Kash's own The New Law of Demand and Supply, this is a must-have for succeeding in business in the twenty-first century.
Practically every single individual today loves social media, and perhaps most of us can't live without it. There is some truth about it being an essential part of life, but not all people know how important it is when it comes to building your brand. Social media isn't just for fun, social interaction, and keeping up to date with the latest news and trends. It can also be a very powerful tool for online branding. In this guide, you will see: - How to define the rules - The importance of a name - How to use publicity to your advantage - The importance of keeping your company name separate from your product names. - Social marketing strategies to expand your brand's exposure - Why you don't' want to be a stuck up brand? - When to think locally and when to think globally - And more... Being a company, you are to make the most out of your product or brand. It means you need to program it to be the best it can be. The good thing is you are in complete control on that aspect of your business endeavor. In fact, you get control over the kind of image your brand wants to be known for as well as the kind of message you want to send out to your customers. But then again, you cannot forget the fact that it is the consumers that will always have the last word in determining if your brand will become a success or not. This is the reason why it is very important to be sure you are holding and conducting focus groups and surveys. These are effective means of getting information back from the people who are likely to purchase what you are offering. It is your utmost responsibility to place priority on the creation and sustenance of an authentic and relevant presence online. You will have to understand that social space is noisy in general. The trash is increasingly growing in it. That is why people and the brands they promote who will succeed are those who provide the ideal alternative to the noise and trash. Being a brand marketer and an avid promoter of social media ethics, yo
A complete, start-to-finish guide to Google Analytics instrumentation and reporting Google Analytics Breakthrough is a much-needed comprehensive resource for the world's most widely adopted analytics tool. Designed to provide a complete, best-practices foundation in measurement strategy, implementation, reporting, and optimization, this book systematically demystifies the broad range of Google Analytics features and configurations. Throughout the end-to-end learning experience, you'll sharpen your core competencies, discover hidden functionality, learn to avoid common pitfalls, and develop next-generation tracking and analysis strategies so you can understand what is helping or hindering your digital performance and begin driving more success. Google Analytics Breakthrough offers practical instruction and expert perspectives on the full range of implementation and reporting skills: Learn how to campaign-tag inbound links to uncover the email, social, PPC, and banner/remarketing traffic hiding as other traffic sources and to confidently measure the ROI of each marketing channel Add event tracking to capture the many important user interactions that Google Analytics does not record by default, such as video plays, PDF downloads, scrolling, and AJAX updates Master Google Tag Manager for greater flexibility and process control in implementation Set up goals and Enhanced Ecommerce tracking to measure performance against organizational KPIs and configure conversion funnels to isolate drop-off Create audience segments that map to your audience constituencies, amplify trends, and help identify optimization opportunities Populate custom dimensions that reflect your organization, your content, and your visitors so Google Analytics can speak your language Gain a more complete view of customer behavior with mobile app and cross-device tracking Incorporate related tools and techniques: third-party data visualization, CRM integration for long-term value and lead qualification, marketing automation, phone conversion tracking, usability, and A/B testing Improve data storytelling and foster analytics adoption in the enterprise As many as 10-25 million organizations have installed Google Analytics, including an estimated 67 percent of Fortune 500 companies, but deficiencies plague most implementations, and inadequate reporting practices continue to hinder meaningful analysis. By following the strategies and techniques in Google Analytics Breakthrough , you can address the gaps in your own still set, transcend the common limitations, and begin using Google Analytics for real competitive advantage. Critical contributions from industry luminaries such as Brian Clifton, Tim Ash, Bryan and Jeffrey Eisenberg, and Jim Sterne – and a foreword by Avinash Kaushik – enhance the learning experience and empower you to drive consistent, real-world improvement through analytics.
Most of us face the same questions every day: What do I want? And how can I get it? How can I live more happily and work more efficiently? A European bestseller, The Decision Book distils into a single volume the fifty best decision-making models used on MBA courses and elsewhere that will help you tackle these important questions – from the well known (the Eisenhower matrix for time management) to the less familiar but equally useful (the Swiss Cheese model). It will even show you how to remember everything you will have learned by the end of it. Stylish and compact, this little black book is a powerful asset. Whether you need to plot a presentation, assess someone's business idea or get to know yourself better, this unique guide will help you simplify any problem and take steps towards the right decision.
Storytelling with Data expands upon the lessons taught in Nussbaumer's highly-regarded storytelling with data workshops: the importance of context, choosing the right visual display, identifying and eliminating clutter, drawing your audience's attention to where you want them to pay it, and making the data a pivotal point in the story you want to tell. Lessons are grounded in theory and made accessible and tangible through application to numerous real-world examples. This book will help solve the problem of the 3D exploding pie graph and other ineffective visuals by teaching readers, through theory and example, the basics of effective data visualization. The book teaches readers to: Comprehend the difference between poor and effective visuals and identify examples of each. Understand the importance of context and audience when crafting visual communications. Know what type of visual to use given the information that is to be displayed. Recognize clutter that doesn't add information value and be comfortable cutting it from visuals. Employ pre-attentive attributes to direct attention and prove a visual hierarchy of information. Craft a narrative and know what text is essential to aid the audience's interpretation of information. Leverage the power of story to enable data to resonate and stick with the audience. Synthesize lessons learned to transform a poor data visualization into an effective visual story. The EPUB format of this title may not be compatible for use on all handheld devices.