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Discover the secrets of upside-down management and doing the right thing with James Timpson's The Happy Index. With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, it's fair to say that the CEO of the family-owned Timpson business knows a thing or two about running a successful company. What makes James Timpson's approach to collaboration, profit and success is simple: let the people you hire run your business. That might seem like a simple concept to a CEO, manager or director but if you think about the hundreds of meetings, hours lost from your day by responding to emails, signing off on projects and more, you will notice that you are still working in a traditional, top-down mindset. Doing this means the team you work with only see themselves as a cog in the machine instead of the trusted, valued colleagues that they are. The Happy Index is structured into lessons that will equip you and the people you work with, with the tools and tactics to re-evaluate the ways you manage your business. Offering insight into the ways in which James has overseen the family business, he firmly believes that you will see the benefits of working with an upside-down mindset, not only for financial success but also your team's wellbeing and happiness. Really, though, it's easy. Turn up on time. Trust your team. Do your work.
Arnold Ziegel formed Mountain Mentors Associates after his retirement from a corporate banking career of more than 30 years at Citibank. The lessons learned from his experience in dealing with entrepreneurs, multinational corporations, highly leveraged companies, financial institutions, and structured finance led to the development and delivery of numerous senior level credit risk training programs for major global financial institutions from 2002 through the present. This book was conceived and written as a result of the development of these courses and his experience as a corporate banker. It illustrates the fundamental issues of credit and credit analysis in a manner that tries to take away its mystery. The overriding theme of this book is that when an investor extends credit of any type, the goal is "to get your money back", and with a return that is commensurate with the risk. The goal of credit analysis is not to make "yes or no" decisions about the extension of credit, but to identify the degree of risk associated with a particular obligor or a particular credit instrument. This is consistent with modern banking industry portfolio management and the rating systems of credit agencies. Once the 'riskiness" of an obligor or credit instrument is established, it can be priced or structured to match the risk demands or investment criteria of the entity that is extending the credit. A simple quote from Mr. J. P. Morgan is used often in this text - "Lending is not based primarily on money or property. No sir, the first thing is character". This statement represents one of the conflicts in modern credit analysis - that of models for decision making versus traditional credit analysis. The 2008 financial crisis was rooted in the mortgage backed securities business. Sophisticated models were used by investors, banks, and rating agencies to judge the credit worthiness of billions (and maybe trillions) of dollars worth of residential mortgage loans that were packaged into securities and distributed to investors. The models indicated that these securities would have very low losses. Of course, huge losses were incurred. Mr. Morgan had a good point. In this case is was both property and character. The properties that were the collateral for many of the mortgages had much less value than was anticipated. The valuation of the collateral was naïve and flawed. Many assumptions were made that the value of homes would rise without pause. Many mortgage loans were made that were at or even above the appraised value of a residence. But character was a huge, perhaps larger, factor behind these losses. Many of the residential mortgage loans were made to individuals who knew that they did not have the income to make the required payments on the mortgages. Many of the mortgage brokers and lenders who made these loans also knew that many of the borrowers were not properly qualified. And, many of the bankers who securitized these loans also may have doubted the credit quality of some of the underlying mortgages. If bankers and rating agencies understood the extent of the fraud and lax standards in the fundamental loans backing the mortgage securities, or were willing to acknowledge it, the fiasco would not have occurred.
You don't have to starve to be an artist. Build a career doing what you love. In this practical guide, professional artist Lisa Congdon reveals the many ways you can earn a living by making art-through illustration, licensing, fine art sales, print sales, teaching, and beyond. Including industry advice from such successful art-world pros as Nikki McClure, Mark Hearld, Paula Scher, and more, Art, Inc. will equip you with the tools-and the confidence-to turn your passion into a profitable business. Learn how to: set actionable goals, diversify your income, manage your bookkeeping, copyright your work, promote with social media, build a standout website, exhibit with galleries, sell and price your work, license your art, acquire an agent, and much more.
NATIONAL BESTSELLER 2022 Winner of the Golden Poppy Award for Nonfiction (California Independent Booksellers Alliance) A revelatory, urgent narrative with national implications, exploring the decline of California’s largest utility company that led to countless wildfires — including the one that destroyed the town of Paradise — and the human cost of infrastructure failure Pacific Gas and Electric was a legacy company built by innovators and visionaries, establishing California as a desirable home and economic powerhouse. In California Burning, Wall Street Journal reporter and Pulitzer finalist Katherine Blunt examines how that legacy fell apart—unraveling a long history of deadly failures in which Pacific Gas and Electric endangered millions of Northern Californians, through criminal neglect of its infrastructure. As PG&E prioritized profits and politics, power lines went unchecked—until a rusted hook purchased for 56 cents in 1921 split in two, sparking the deadliest wildfire in California history. Beginning with PG&E’s public reckoning after the Paradise fire, Blunt chronicles the evolution of PG&E’s shareholder base, from innovators who built some of California's first long-distance power lines to aggressive investors keen on reaping dividends. Following key players through pivotal decisions and legal battles, California Burning reveals the forces that shaped the plight of PG&E: deregulation and market-gaming led by Enron Corp., an unyielding push for renewable energy, and a swift increase in wildfire risk throughout the West, while regulators and lawmakers pushed their own agendas. California Burning is a deeply reported, character-driven narrative, the story of a disaster expanding into a much bigger exploration of accountability. It’s an American tragedy that serves as a cautionary tale for utilities across the nation—especially as climate change makes aging infrastructure more vulnerable, with potentially fatal consequences.
Apply the latest advances in neuroscience to your real-world persuasion and influence strategies for immediate results In Amplify Your Influence: Transform How You Communicate and Lead, celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work. Amplify Your Influence shows leaders how to: - Leverage various human motivators for positive outcomes and results - Frame and communicate their ideas in a way that encourages engagement and gets an active response - Intentionally choose a communication style based on their influence objective.
In today's workplace, too many marginalized groups are underrepresented. And yet, workplaces often struggle to find enough employees to sustain their growing needs, putting massive pressure on HR hiring teams to fill the demand. Organizational psychologist Gil Winch argues that addressing our own biases and building organizations where everyone feels a profound sense of belonging is not only great for a company's bottom line, it's also good for employees, communities, and society as a whole. But where does a leader start? In Winning with Underdogs, Winch reveals: the current state of diversity, equity, and inclusion in business and the huge financial, social, and personal benefits that happen when full inclusion is a workplace norm; who comprises the pool of excellent potential candidates and where to find them; how to screen, onboard, train, and manage candidates correctly for positions that match their skills; how to care for employees' needs in a way that empowers them to be highly productive and engaged in their work; and how to create a warm, welcoming corporate culture that prioritizes employees' emotional health. Winning with Underdogs is the highly practical step-by-step guide you need to help build a more just society, while benefitting your business-and everyone in it.
Brought to you by Penguin. We're endlessly being told that if we want to be successful in life we have to be tough and stubborn. If we struggle, it's because we're weak and uncertain. Bruce Daisley thinks this is simply untrue, and in his new book the Sunday Times bestselling author of The Joy of Work takes the notion of resilience apart, explains how it really works, and puts forward a new programme for building self-confidence and tenacity. He calls it Fortitude. In this book, Daisley disproves the myth that only extraordinary people are successful, shows how to achieve a sense of control through simple mind exercises, and, above all, demonstrates how we can draw on those around us to empower ourselves and build our inner-strength. Offering empirically tested advice, Fortitude sets out a practical path to greater self-confidence and courage, not just for the elite few, but for us all. © Bruce Daisley 2022 (P) Penguin Audio 2022.
This program features an author's note and epilogue read by the author. The unauthorized, unvarnished story of famed Wall Street hedge-fund manager Ray Dalio. Ray Dalio does not want you to listen to this audiobook. Late last year, when the billionaire founder of Bridgewater Associates, the largest hedge fund on the planet, announced that he was stepping down from the company he started out of his apartment nearly 50 years ago, the news made headlines around the world. Dalio cultivated an aura of international admiration and fame thanks to his company's eye-popping success, coupled with a mystique he encouraged with frequent media appearances, celebrity hobnobbing, and his bestselling book, Principles . In The Fund , award-winning New York Times journalist Rob Copeland punctures this carefully-constructed narrative of the benevolent business titan, exposing his much-promoted "principles" as one of the great feats of hubris in modern memory—in practice, they encouraged a toxic culture of paranoia and backstabbing. The Fund is a thrilling, stranger-than-fiction journey into a rarefied world of wealth and power. It offers an unflinching look at the pain so often caused by the "radical transparency" Dalio has described as a core tenet of his recipe for business success and a meaningful life. Drawing on hundreds of interviews with those inside and around the firm, Copeland takes readers into the room as former FBI director Jim Comey kisses Dalio's ring, recent Pennsylvania Senate candidate David McCormick drinks the Kool-Aid, and a rotating cast of memorable characters grapple with their personal psychological and moral limits—all under the watchful eye of their charismatic leader. This is a cautionary tale for anyone convinced that the ability to make lots of money has anything at all to do with unlocking the principles of human nature. A Macmillan Audio production from St. Martin's Press.
Sometimes if you aim high you get there. Sometimes it pays off to think BIG! Light, short and pithy, this book gets you thinking and thinking on a bigger scale than youve ever imagined. That is, about who you are, what you want, what youre doing and where youre going. In life and in work. This will be a kick in the pants for your: -innovation -creativity -imagination -determination Get all of the above going at once and who knows where you could end up? You might just be on to a winner You have to go big, or go home! Format: Presented as a small, slim paperback with two colour internals and a mix of graphics, photos, illustrations and inspirational quotes.
Everyone has dreams, but most people need some help to achieve them. To be of use, that help needs to be practical, understandable, realistic and doable. This is what this book gives: sound advice on achieving your dreams in a friendly style, with a series of easy to follow steps, supported by examples of real people working on achieving their dreams and by wonderfully crafted illustrations. The book is about achieving dreams, but it has its feet firmly in reality. It is based on sound management principles and gives advice everyone can use. This book doesnt want to serve as your one and only life guide. It is an advisor on how to: make your dreams clear to yourself, pick those dreams that are doable and that make best sense, and perform each step of the way to making them a reality. Whilst the book is not intended as a general life guide, it will have a profound impact on those who apply the lessons in it, providing a repeatable process for achieving dreams again and again. The book is illustrated and written in a light style, structured with 9 steps that are easy to follow.
In this book, you will learn how to put on a successful event series that can generate revenue, and become either your main business, or generate leads and exposure to your main business. The book covers event planning and management fundamentals and explains how you can grow attendance and revenue significantly. Recently updated, the book now includes strategies for boosting event attendance, building buzz around the event as it occurs, and ensuring that your attendees are pleased following the event. The update also includes email marketing strategies to grow your event, and an event management checklist to keep your events organized and diligently promoted. I look forward to helping you create the best event series possible.
In The Future Internet: How the Metaverse, Web 3.0, and Blockchain Will Transform Business and Society, acclaimed futurist, author, and digital strategist Bernard Marr delivers a compelling and engaging discussion of the technologies driving the impending-and ongoing-transformation of the internet, including blockchain, augmented reality (AR), and more. In the book, you'll explore the risks and opportunities presented by these game-changing techs and how they might impact you, your organization, and community. The author explains how various sectors will be revolutionized by the future internet, as industries like sports, retail, energy, healthcare, education, and others feel the effects of paradigm-shifting developments in society and technology. He also discusses: strategies for individuals seeking to leverage the coming changes in technology, employment, and culture; the potential impact of the unprecedented combination of blockchain and AR technologies; and techniques for getting in on the ground floor of a new internet that places a heavy premium on participation and immersive experiences. An essential and incisive exploration of what our tomorrows might bring, The Future Internet is perfect for executives, managers, and other business leaders doing their best to get a head start on tomorrow's digital economy.
Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. Were all born with this ability - emotional Intelligence is a skill and we all have the capacity to develop this skill. This book takes a strengths based approach; it recognises and explains that weve already got emotional intelligence and we all have the ability to develop our emotional intelligence. We just need to know how. This book will change the way you think about emotions you will discover that all emotions have a positive intent. Having learnt what emotional intelligence is, how to develop it and how to use emotional intelligence to communicate more effectively, be more assertive, confident and resilient, this book presents a variety of real life situations where you will discover how to manage relationships with friends, family and at work.
Future-proof yourself and develop critical skills for the digital future The working world has changed dramatically in the last twenty years and it's going to continue to transform at an even faster pace. How can the average professional stay afloat in an ocean of constant change and technological revolution? In Future Skills Bernard Marr delivers an engaging and insightful discussion of how you can prepare yourself for the digital future of work. You'll learn which skills will be in the highest demand, why they'll command a premium price, and how to develop them. You'll also find: strategies for improving human-centered skills, like teamwork and collaboration; straightforward explanations of digital skills, like data literacy and cyber-threat awareness; and ways to make yourself an indispensable component of future firms, and practical tips for continuous improvement. A can't-miss book for every working professional seeking not just to survive-but to thrive-in the coming years, Future Skills belongs in the libraries of company leaders, managers, human resources professionals, educators, and anyone else with an interest in the future of work and how humanity fits within it.
Brought to you by Penguin. Why do our friends have more friends than we do? Can simple maths help us with our self-esteem? And how can game theory offer solutions to the climate emergency? When we reason well, it is easier to be happy (and good and also, you know, right ). But when dealing with others, it's not enough to be clever - you must be able to put yourself in the shoes of the clever person opposite you and think of what they might do. It's this insight that lies at the heart of Reason to Be Happy, whether you are dealing with the Cuban Missile Crisis or letting go of anger. Full of fascinating thought experiments and revealing stories, Reason to Be Happy is a paean to the power of rationality. If you want to have a good life and even make the world a better place, you need to start by thinking clearly. ©2024 Kaushik Basu (P)2024 Penguin Audio.
Artificial Intelligence in Practice is a fascinating look into how companies use AI and machine learning to solve problems. Presenting fifty case studies of actual situations, this book demonstrates practical applications to issues faced by businesses around the globe. The rapidly evolving field of artificial intelligence has expanded beyond research labs and computer science departments and made its way into the mainstream business environment. Artificial intelligence and machine learning are cited as the most important modern business trends to drive success. It is used in areas ranging from banking and finance to social media and marketing. This technology continues to provide innovative solutions to businesses of all sizes, sectors, and industries. This engaging and topical book explores a wide range of cases illustrating how businesses use AI to boost performance, drive efficiency, and analyse market preferences. Bestselling author and renowned AI expert Bernard Marr reveals how machine learning technology is transforming the way companies conduct business. This detailed examination provides an overview of each company, describes the specific problem and explains how AI facilitates resolution. Each case study provides a comprehensive overview, including some technical details as well as key learning summaries.
A gripping, "rollicking" (John Carreyrou, New York Times bestselling author of Bad Blood ) biography of Jay Gould, the greatest of the 19th-century robber barons, whose brilliance, greed, and bare-knuckled tactics made him richer than Rockefeller and led Wall Street to institute its first financial reforms. Had Jay Gould put his name on a university or concert hall, he would undoubtedly have been a household name today. The son of a poor farmer whose early life was marked by tragedy, Gould saw money as the means to give his family a better life...even if, to do so, he had to pull a fast one on everyone else. After entering Wall Street at the age of twenty-four, he quickly became notorious when he paralyzed the economy and nearly toppled President Ulysses S. Grant in the Black Friday market collapse of 1869 in an attempt to corner the market on gold—an event that remains among the darkest days in Wall Street history. Through clever financial maneuvers, he gained control over one of every six miles of the country's rapidly expanding network for railroad tracks—coming close to creating the first truly transcontinental railroad and making himself one of the richest men in America. American Rascal shows Gould's complex, quirky character. He was at once praised for his brilliance by Rockefeller and Vanderbilt and condemned for forever destroying American business values by Mark Twain. He lived a colorful life, trading jokes with Thomas Edison, figuring Thomas Nast's best sketches, paying Boss Tweed's bail, and commuting to work in a 200-foot yacht. Gould thrived in an expanding, industrial economy in which authorities tolerated inside trading and stock price manipulation because they believed regulation would stifle the progress. But by taking these practices to new levels, Gould showed how unbridled capitalism was, in fact, dangerous for the American economy. This "gripping biography" ( Fortune ) explores how Gould's audacious exploitation of economic freedom triggered the first public demands for financial reforms—a call that still resonates today.
Merger Masters presents revealing profiles of monumentally successful merger investors based on exclusive interviews with some of the greatest minds to practice the art of arbitrage. Michael Price, John Paulson, Paul Singer, and others offer practical perspectives on how their backgrounds in the risk-conscious world of merger arbitrage helped them make their biggest deals. They share their insights on the discipline that underlies their fortunes, whether they practice the "plain vanilla" strategy of announced deals, the aggressive strategy of activist investment, or any strategy in between on the risk spectrum. Merger Masters delves into the human side of risk arbitrage, exploring how top practitioners deal with the behavioral aspects of generating consistent profits from risk arbitrage. The book also includes perspectives from the other side of the mergers and acquisitions divide in the form of interviews with a trio of iconic CEOs: Bill Stiritz, Peter McCausland, and Paul Montrone. All three took advantage of M&A opportunities to help build long-term returns but often found themselves at odds with the short-term focus of Wall Street and merger investors. Told in lively, accessible prose, Merger Masters is an incomparable set of stories with plenty of unfiltered lessons from the best managers of our time.
How do you manage a poor performer over Zoom? How do you casually deliver positive feedback via Slack? What's the most professional use of a gif? Management was hard enough pre-pandemic, and now, the difficulty in getting things done has dramatically increased. In face-to-face interactions, humans have thousands of indicators to tell them what the other party is thinking and how they are reacting. Resorting to purely digital communication obliterates these clues, stopping us from reading the subtle body language we've evolved to use in all interactions to become better leaders, kinder managers, and more effective cogs in the corporate machine. How to Win Friends and Manage Remotely shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets-all mapped to a new virtual-first office. This book is a handbook-a step-by-step guide to common interactions in the workplace, using eight classic management examples: from digitizing your onboarding journey, to helping new recruits, to delivering useful feedback over video conference. Combining academic research and personal experiences across various companies, roles, and countries, this is a roadmap to get listeners through the WFH (work from home) quagmire and help us all be more cognizant of others' perspectives in this brave new world.